Frequently Asked Questions

Ingredients & Nutrition

Are Daiya products organic/GMO-free?

Although we’re not certified organic, we use the highest quality ingredients possible. As part of our vendor approval program, we require all of our suppliers to provide us with a non-GMO statement.

Are Daiya products natural?

We only use naturally occurring ingredients  in our products. We don’t use any artificial coloring or flavors.

Does Daiya contain any animal products or by-products?

None of our products contain any animal products or by-products. All of our products are certified vegan.

Do your products contain protein?

Our products do contain small amounts of pea protein. For more information about the protein content in our products, please see the nutritional information on our product pages.

Do your products contain cholesterol or trans fats?

Our products contain 0 mg cholesterol per serving  and are trans fat free.

Do your products contain preservatives or artificial ingredients?

Our products are free of preservatives and artificial ingredients.

Do your products contain MSG?

We don’t add any MSG to our products but the yeast extract we use contains some naturally occurring glutamate. Glutamate is an amino acid, which occurs naturally in the human body and many foods such as tomatoes and mushrooms.

Do you use palm oil in your products?

Palm oil is an essential ingredient in our blocks and slices.  It enables us to create the cheese-like texture of our products, which couldn’t be duplicated using another plant-based oil. This is because palm oil has very unique properties, making it solid at room temperature without hydrogenation. So many of our customers have thanked us for providing them with products that are as close to dairy-based cheese as possible, and palm oil allows us to do this. 

Where does your palm oil come from?

All of the palm oil we use is sourced from Brazil, which is not a natural habitat for orangutans. Our supplier, which is certified by EcoSocial and the Roundtable on Sustainable Palm Oil (RSPO), works with several independent farmers to replace slash and burn practices with a sustainable organic system. The company helps preserve forests surrounding the plantation by only planting oil palms in degraded areas.

You don’t have palm oil in your shreds, so why do you use it in your blocks and slices?

Daiya Blocks and Slices are not prepared the same way as the shreds. Because the blocks and slices are ready-to-eat without cooking or heating, we use palm oil to deliver a texture that resembles that of dairy-based cheese.

Do you use canola oil in your products?

Yes, we use non-GMO expeller pressed canola oil because expeller presses use pressure and not heat to extract the oil, and is commonly considered the healthiest extraction process for human consumption.  We prefer to use this type of oil because it is low in saturated fats, is high in monounsaturated fat, and has a beneficial omega-3 fatty acid profile. 

Do you use carrageenan in your products?

We use carrageenan, also referred to as “Irish moss,” as a texturizer in our slices. It’s a natural carbohydrate that is extracted from seaweed. The form that we use is food-grade (undegraded) carrageenan, which forms a strong gel that contributes to the desired texture of our products.

Do you use Titanium dioxide in your products?

We use Titanium dioxide, a naturally occurring mineral, to keep our products’ base color consistent. Our level of use is well below the international standard, as well as the FDA maximum level of 1%. Unlike the Titanium dioxide that is used in cosmetics, the form that is used in Daiya products is not a nano particle.  This ingredient is considered safe for human consumption by both the FDA and CFIA.


Allergies & Dietary Restrictions

Are your products allergen-free?

Our products are free of dairy (casein, whey, and lactose), soy, and gluten—3 of the most common allergens. If there is something in particular you are allergic to, be sure to contact our team for more allergen information.

Can I consume Daiya products if I’m allergic to dairy?

Our products are completely free of dairy (casein, whey, and lactose). We have our own dedicated production facility (except for Daiya pizzas) to eliminate the chance of cross-contamination. Our pizzas are manufactured in another facility where we have an allergen program in place to prevent any cross contamination with dairy ingredients.

Can I consume Daiya products if I have celiac disease or intolerance to gluten?

We require gluten-free ingredients practices from our suppliers and commit to a gluten-free environment in our manufacturing practices. Our shreds, blocks, slices, and cream cheese style spreads are certified by the Gluten Free Certification program, which is endorsed by the Canadian Celiac Association. Our pizzas are endorsed by the Celiac Sprue Association

Do your products contain soy?

Our products are completely free of soy. We have our own dedicated production facility (except for Daiya pizzas) to eliminate the chance of cross-contamination. Our pizzas are manufactured in another facility where we have an allergen program in place to prevent any cross contamination with soy ingredients. 

Where can I get more information about food sensitivities and allergies?

For information about dairy allergies, feel free to explore the dairy-free living section of our site.

Are Daiya products Kosher?

Our shreds, blocks, slices, and cream cheese style spreads are certified Kosher by the Orthodox Union.

Our pizzas are not certified kosher at this time.

None of our products are Kosher for Passover.


Freshness & Packaging

How long will Daiya products stay fresh?

Once opened, we recommend consuming our products within 7-10 days.

Can I freeze Daiya products?

Our shreds can be frozen but they shouldn’t be refrozen after they’ve been thawed.

We don’t recommend freezing our blocks, slices, or cream cheese style spreads as this can affect their texture.

How can I keep Daiya products fresh?

Our products should be stored in the refrigerator at all times. We recommend keeping the shreds in a tightly sealed container or sealing the bag with an elastic or clip.

Are Daiya products safe to consume if they aren’t refrigerated?

We don’t recommend consuming our products if they’ve been left out of the refrigerator. Refrigeration is important because our products do not contain any preservatives.

Is Daiya packaging recyclable?

All of our packaging is made from recycled materials but only our pizza boxes and cream cheese style spread packages are recyclable at this time.


General/Company Info

How do you pronounce Daiya?

We pronounce Daiya as “day-ah” as in “have a nice Daiya!” The name arose from a play on the words ‘dairy’ and ‘Dayaa’ which is Sanskrit for “loving, kindness, and compassion”.

Are you able to export your products outside of North America?

While we do hope to expand to other markets in the future, we don’t currently have the capacity to do so. For updates, be sure to follow us on Twitter and Facebook.

What can I do if I’m unable to find Daiya products in a store near me?

If you’ve already checked the store locator on our website and can’t find a location close to you, you’re welcome to try requesting our products at a local store. Click here for a product request form, which you can print out and bring to the manager of your favorite store.

What products are you coming out with next?

We’re always in the research and development process for many new products ideas. At this time, we can’t confirm what exciting products will come from Daiya next, but you can become a fan on Facebook or follow us on Twitter for on-going updates, information, and promotions!